Stique
205% add-to-cart rate increase
Project Overview
Stique is a cycling accessories brand best known for its ‘multi-lever’, a crossover between a multi-tool and tyre levers. Since launching in 2014, they have primarily focused on offline sales channels. Over a decade later, they decided to invest more seriously in their D2C model, spearheaded by refined brand messaging and a new Shopify website.
Brand
In retail, knowledgeable staff can demonstrate a product in person. In a direct-to-consumer model, the website has to do the heavy lifting. It needs an intentional brand, clear messaging, and a customer journey that informs and reassures. The first step therefore involved refining the brand strategy, identity, and storytelling so visitors could immediately understand who Stique are, what they offer, and what makes them different.
Our analysis of their inherent value proposition against competitors highlighted manufacturing expertise as a powerful point of difference. This led to an identity built around that strength: a stamp-like mark inspired by workshop tooling, a polymer (grey) / rubber (blue) palette, utilitarian typography, and atmospheric black-and-white imagery capturing the gritty precision of the manufacturing process.
Shopify Store
With the brand strategy and identity in place, the next step was to build a website capable of clearly communicating the offer and converting visitors into customers.
As the flagship product was entirely unique, customer education became a priority. We focused on making the value immediately clear through detailed product descriptions and straightforward visual demonstrations.
As with any emerging brand, trust was critical. Trustpilot reviews and press features were given prominent placement, supported by a blog designed to showcase industry knowledge, practical insights, and — crucially — manufacturing expertise.
Impact
Since the launch of the new site, Stique has seen an uptick in both its add-to-cart and conversion ratios, the former by a substantial 205%. Bounce rate, which measures the percentage of users who leave the site after viewing just one page, has also dropped, reflecting a more engaging user experience.






















